SMS Terms & Conditions

SMS terms and conditions.

Text alert program for Contractor's Contractor clients

Contractor's Contractor sends short text messages to the owners and office staff of the contracting businesses we work for. This page explains exactly what those texts are, how you sign up, and how you stop them.

What we send

• Call summaries. When our answering line takes a call for your business, we text you who called, their callback number, what they need, and whether it is an emergency.
• Estimate requests. When a customer submits the estimate form on your website, we text you their name, number, and the job.

These are account and customer-care notifications about your own business. We do not send marketing or promotional texts through this program.

How you opt in

You choose text alerts when you set up service with us. We ask you directly, in person or by phone, using the script below, and you give us the mobile number you want alerts sent to. We never add a number that was not given to us in answer to that question. This program sends messages only to you, the business owner or your office staff. We never text your customers through it.

The exact words we use to ask

Consent is collected verbally, in person or by phone, by the owner of Contractor's Contractor. This is the script, read as written:

"I'd like to text you when we catch a call or an estimate request for your business, so you get the caller's name and number right away instead of waiting on an email. It's only about your own business, it's never marketing, and you can reply STOP any time to end it. Message frequency depends on how many calls come in, and your normal message and data rates apply. Is that alright, and what's the best mobile number for it?"

If the answer is yes, the number they give is recorded in their client file with the date and the name of the person who gave it. We then send a one-time confirmation text to that number so the enrollment is logged. We never add a number that was not given to us in answer to that question.

Frequency, rates, and stopping

• Message frequency varies with how many calls and estimate requests your business gets.
• Msg & data rates may apply.
• Reply STOP to any message to stop receiving alerts. Reply HELP for help.
• You can also call or text us at (816) 517-7874 to change or stop alerts at any time.

Privacy

Your mobile number is used only to deliver these alerts. We do not sell it, rent it, or share it with third parties for their marketing. Mobile opt-in information and consent are not shared with any third party. Message content is limited to the call or request details described above.

Contact

Contractor's Contractor, Springfield, Missouri. (816) 517-7874. dave@thefatbook.com.

Sample message: "[Your Business Name]: New call from Mike at (417) 555-0142, needs a water heater replaced at 1420 Cherry St, wants Friday. Reply STOP to opt out."